Every comment.
Every DM.
Handled by AI.

When you receive a message in another language, our system detects it automatically. If you hit 'AI Reply', the AI analyzes the user's intent and drafts a contextual, human-like response in their exact native language. You can then translate the draft back to your language to verify it, edit it manually, or just hit send.

Yes! Using our Visual Automation Rules engine, you can set up a trigger specifying 'Keyword contains [crypto, link in bio, scam, etc.]' and set the Action to 'Delete Comment'. Engage will scan incoming messages across platforms 24/7 and remove spam before your real followers even see it.

Smart Folders are dynamic. While labels require you to manually tag items, Smart Folders populate automatically based on conditions you define. For example, you can create an 'Urgent Sales' Folder that automatically captures any Instagram DM that contains keywords like 'pricing' or 'buy' and has an active 'Unread' state.

The Comments tab shows the threaded conversation exactly as it appears on the parent platform, letting you read context easily. The Details tab functions like a mini-CRM — showing sentiment analysis, user history, assigned agent, internal notes, priority flags, and tags so your moderation team stays fully aligned.

Yes, Engage is available on our free and paid plans. The Free tier allows a limited number of connected channels and inbox interactions per month. Paid tiers unlock unlimited AI drafting, automated rules, team collaboration for multiple agents, and native integrations with our entire unified workflow.